Managed Services

You know you need this handled. Here's the clear path.

Security-led managed IT, built on Microsoft. One protected foundation for every client, modules you choose, no tiers to decode. We fix what we detect.

Free. We'll reach out to set up a 15-minute call — no pitch.

How it works

Choose how you want to engage.

Whether you want a managed foundation, the whole stack, or specialist help alongside your internal team — there's a clear path. Pick the mode that fits.

One foundation, no tiers to decode
Every client starts on the same protected baseline.
We fix what we detect
Remediation of issues our monitoring finds is included — never billed extra.
Licensing always itemized
Microsoft licensing is a separate line item. You always see software vs. service.

For businesses that want one answer instead of a menu.

Complete

The whole stack, one price.

Core plus every standard module, behind one predictable monthly price. The handle-it-all choice.

  • Core foundation + all standard modules
  • $100,000 Cyber Warranty for qualifying clients
  • One predictable monthly invoice

Everything that's included

Included

Core foundation

The security-led baseline every client starts on, built on Microsoft 365 Business Premium.

Included

Unlimited Helpdesk

Unlimited support for incidents and requests. The difference between co-managed and fully managed.

Included

Backup & Resilience

Microsoft 365 and server backup with tested, verified recovery. Optional archiving tier for long-term immutable retention and departed-employee archives.

Included

Data Security & Compliance

Sensitivity labeling, data loss prevention, endpoint data controls, and application control.

Included

Advanced Security

Advanced endpoint and email threat ops, cloud app governance, identity security posture, and managed log retention.

Included

Network Zero Trust

Network-layer protection for any environment, including cloud-only.

Included

Modern Endpoint Management

Fully managed device lifecycle, app catalog, and zero-touch deployment. Available standalone for co-managed clients.

Included

AI Governance & Transformation

Safe AI adoption: usage policy, shadow-AI discovery, Copilot readiness, and automation built and operated.

Get your free report

We'll show you what your environment actually looks like first.

Cyber Warranty

Real financial backing if something goes wrong.

Every CompleteMSP client who meets the security control requirements is covered by our Cyber Warranty — a third-party warranty providing financial assistance for covered cyber incidents under written terms, conditions, exclusions, and annual limits.

$100,000 Cyber Warranty

Included with Complete. Covers wire and ACH fraud, phishing payment loss, cyber-insurance deductible coverage, and incident response — subject to written terms.

Coverage is provided by a third-party warranty partner and subject to written terms, conditions, exclusions, and annual limits. Coverage limits are maximums, not guarantees of payment. Available for clients that meet attested security control requirements.

Incident Response

For the day you hope never comes.

Every client — fully managed or co-managed — can add incident response readiness. It complements the cyber warranty's incident response benefit; it doesn't duplicate it.

IR Planning Session

A fixed-fee engagement that produces the documented incident response plan your cyber insurance assumes you have — roles, escalation, first-response runbook, communications, and insurer-requirement mapping. An optional second tier adds a facilitated tabletop exercise.

The deliverable is a plan — not a guarantee of preparedness.

Incident Response Retainer

Priority triage the moment an incident hits, initial response hours included, your incident rate locked in advance, and a single coordinator across your security stack, warranty, and insurer.

Not sure what your policy assumes you have in place? The Cyber Insurance Gap Analysis will tell you.

Not sure what you need? That's exactly what the report is for.

Before any conversation about Core, Complete, or modules — get a free assessment of your environment. You'll see what's solid, what's exposed, and which parts of this page actually apply to you.

Get your free report

Free. We'll reach out to set up a 15-minute call — no pitch.

Get your free report